Accessibility

The Opera House is a fully accessible venue, featuring a barrier-free restroom on the main floor and a portable ramp for easy access. We provide ample seating for all guests requiring assistance. There is no need to call or email us in advance to reserve seating.

We kindly suggest arriving 10-15 minutes before doors open, allowing our staff to assist you in reaching your seat with ease. If you would like to receive information about accommodations at our venue, or make arrangements for accommodation at our venue please email us at infoOH@livenation.com

Support Persons

A person with a Disability is permitted to be accompanied by their Support Person on premises owned or operated by the Company and to have access to their Support Person at all times while on the Company’s premises.  

All customers/clients entering venues(s) and festivals owned or operated by the Company, including those serving as a Support Person, are required to hold a valid ticket. Tickets for a Support Person are subject to standard event pricing and should be purchased contemporaneously to ensure availability.

Policies

It is important to Live Nation Canada that we provide customer service in a manner accessible to all of our customers, including those with a disability. To achieve this goal, we have implemented policies to help make the services and facilities we offer more accessible.  If you would like to receive a copy of our policies or information on how to provide us feedback about how we deliver services to customers with disabilities, please contact accessibilitycoordinator@livenation.com